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Refund Policy

This Refund Policy explains when refunds may be issued for paid plans.

General Rule

Payments are generally non-refundable once a plan is activated and API access has been provided.

Eligible Refund Cases

• Duplicate or accidental charges for the same purchase.
• Technical billing errors caused by our payment systems.
• Cases required by applicable law.

Non-Refundable Cases

• Partial use, low usage, or change of mind after activation.
• Account restrictions caused by abuse, policy violations, or unauthorized activity.
• Delays caused by missing information needed to process your request.

How To Request A Refund

Contact the service administrator with your account details, payment reference, and reason for the request. Requests should be submitted within 7 days of the charge.

Processing Time

Approved refunds are typically processed within 5 to 10 business days, depending on your payment provider.

Last updated: March 11, 2026